Returns & Exchanges
At Zzaaj Leather, we take pride in the craftsmanship of every product we create. However, we understand that sometimes a product may not meet your expectations. That’s why we offer a clear and fair returns and exchange policy to give you peace of mind when shopping with us. Our goal is to ensure that every rider feels confident and satisfied with their purchase.
When you receive your order, we encourage you to try on your gear carefully indoors and check the size, fit, and overall comfort. If something doesn’t feel right, you can initiate a return or exchange within 14 days of delivery. Products must be returned in their original condition—unused, unwashed, and with all tags and packaging intact. Once we receive and inspect the item, we will process your refund or exchange promptly.
We also provide exchange options in case you ordered the wrong size or want to switch to another product of equal value. In such cases, shipping costs for returning the original item may apply, but we will cover the shipping of the replacement back to you.
Easy Return Process
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Returns must be initiated within 14 days of delivery.
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Products must be unused, undamaged, and in original packaging.
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Refunds are processed to the original payment method within 7 business days.
Non-Returnable Items
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Custom-made or tailored products.
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Discounted, promotional, or clearance items.
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Products damaged due to misuse, accidents, or improper care.
At Zzaaj Leather, we value your trust and want to make your shopping experience smooth and reliable. If you have questions about your return, our customer support team is always ready to help.
